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Cross-cultural training

SETTLER INTERNATIONAL RELOCATION, along with our cross-cultural partner Eaton Consulting Group, is pleased to offer our clients a variety of cross cultural training courses that provide expatriates and business professionals with the knowledge and competencies to live and work successfully across cultural lines.


Thriving in ...
(or one of 50 other possible cultures)

This one day program, targeted to the individual family, will provide all expatriate employees and their spouses/partners and children with the critical information to thrive, not just survive. The skills needed to complete these tasks successfully are not innate. Cross-cultural training can provide the missing competencies and knowledge to fill the gap. A customized, one-on-one program can ensure the needs of the expatriates are met before they depart on assignment.


Objectives

As a result of this program, participants will:

  • Gain insight into key cultural similarities and differences between their individual style and that of their counterparts
  • Learn to accurately "read" their international counterparts' behavior and understand the "why" behind their actions;
    Develop the ability to adapt their leadership, communication, and work style to be successful in the new cultural environment
  • Obtain valuable information about living, including social/business protocol and etiquette
  • Build confidence to be better prepared to take on challenging cross-cultural situations which are a mystery prior to training
  • Address the issues surrounding cultural adaptation and family adjustment


Methods

Mini-presentations, cross-cultural audit, "Stages of Adjustment" curve, lifestyle checklist, critical incidents/ caselettes, simulations, and action planning.

Audience
All Expatriate/Inpatriate Employees, Spouses/Partners, Children


Conducting Business across Europe
(or up to 50 other possible target cultures or regions)

This one- to two- day business training program, targeted to small groups of professionals, will equip participants with the core skills to conduct business seamlessly across pre-selected European countries. Most employees have the technical competence to achieve their bottom-line goals involving operations, training, technology transfer or other functional responsibilities, as business travelers or corporate-based personnel. We complete the picture by increasing their knowledge base in the area of cultural business approaches for each European area.


Objectives
As a result of this program, participants will:

  • Gain insight into key cultural similarities & differences between their individual style and that of each European country with which they work
  • Learn to accurately “read” their international counterparts’ behavior and understand the “why” behind their actions;
    Develop the competency to adjust their individual style to maximize effectives when working in a variety of European business settings
  • Simulate the kinds of scenes and situations they are likely to encounter in business interactions in each European country
  • Modify the implementation of their job description, based on cultural factors.

Methods
Mini-presentations, cross-cultural audit, critical incidents/caselettes, small-group work, simulations and action planning.


Audience
Senior Management, Global Leaders, Sales Representatives, Human Resource Managers, International Departments, Members of Cross-cultural Teams

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